from9to10 Privacy Policy

From9To10 collects some Personal Data from its Users.

Data Controller

Dynamic Solutions S.r.l.

VAT Number 02954300238 / Tax Code 02050650403

Data Controller’s email address: privacy[@]from9to10.com

Types of Data Collected

Among the Personal Data collected by from9to10, either directly or through third parties, are: Tracking Tool; Usage Data; email; first name; last name; phone number; province; country; postal code; city; Tax Code; username; password; image; and various other types of Data.

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific notices displayed before the data is collected. Personal Data may be voluntarily provided by the User or, in the case of Usage Data, collected automatically during the use of from9to10.

Unless otherwise specified, all Data requested by from9to10 is mandatory. If the User refuses to provide it, from9to10 may be unable to provide the Service. In cases where from9to10 indicates certain Data as optional, Users are free to withhold such Data without any impact on the availability or operation of the Service.

Users who have doubts about which Data is mandatory are encouraged to contact the Data Controller.

Any use of Cookies — or other tracking tools — by from9to10 or by third-party service providers used by from9to10, unless otherwise specified, is intended to provide the Service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy, if available.

The User is responsible for the Personal Data of third parties obtained, published, or shared through from9to10 and guarantees that they have the right to disclose or share it, releasing the Data Controller from any liability towards third parties.

Methods and Place of Processing of Collected Data

Processing Methods

The Data Controller adopts appropriate security measures to prevent unauthorized access, disclosure, alteration, or destruction of Personal Data.

Processing is carried out using IT and/or telematic tools, with organizational methods and logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the organization of from9to10 (administrative, commercial, marketing, legal staff, system administrators) or external parties (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) may have access to the Data, and may be appointed, if necessary, as Data Processors by the Data Controller. The updated list of Data Processors can always be requested from the Data Controller.

Legal Basis for Processing

The Data Controller processes Personal Data relating to the User if one of the following conditions applies:

The User has given consent for one or more specific purposes; Note: in some jurisdictions, the Data Controller may be authorized to process Personal Data without the User’s consent or any of the other legal bases specified below, until the User objects (“opt-out”) to such processing. However, this does not apply when the processing of Personal Data is governed by European data protection legislation.

Processing is necessary for the performance of a contract with the User and/or for the implementation of pre-contractual measures; processing is necessary to comply with a legal obligation to which the Data Controller is subject;

Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller; processing is necessary for the pursuit of the legitimate interest of the Data Controller or third parties.

It is always possible to request the Data Controller to clarify the specific legal basis for each processing activity, and in particular to specify whether the processing is based on law, provided for by a contract, or necessary to enter into a contract.

Location

The Data is processed at the operational offices of the Data Controller and at any other location where the parties involved in the processing are situated. For further information, contact the Data Controller.

The User’s Personal Data may be transferred to a country different from the one in which the User is located. For further information on the processing location, the User can refer to the section on details regarding the processing of Personal Data.

The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization governed by public international law or established by two or more countries, such as the UN, as well as information about the security measures adopted by the Data Controller to protect the Data.

The User can verify whether any of the transfers described above take place by reviewing the section of this document concerning the details of Personal Data processing, or by requesting information from the Data Controller using the contact details provided at the beginning.

Retention Period

The Data is processed and retained for the period required by the purposes for which it was collected. Therefore:

Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until the contract has been fully executed.

Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until that interest is fulfilled. The User can obtain further information regarding the legitimate interest pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.

When processing is based on the User’s consent, the Data Controller may retain Personal Data for longer periods until such consent is revoked. Additionally, the Data Controller may be required to retain Personal Data for a longer period to comply with a legal obligation or an order from an authority.

At the end of the retention period, Personal Data will be deleted. Therefore, once this period expires, the rights of access, deletion, rectification, and data portability can no longer be exercised.

Purposes of Processing Collected Data

The User’s Data is collected to allow the Data Controller to provide the Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), detect potential malicious or fraudulent activities, as well as for the following purposes: Statistics, Display of content from external platforms, Tag Management, Contacting the User, and Registration and authentication provided directly by from9to10.

For detailed information on the purposes of processing and the Personal Data processed for each purpose, the User can refer to the “Details on the Processing of Personal Data” section.

Details on the Processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Contacting the User

Mailing list or newsletter (from9to10)

By registering for the mailing list or newsletter, the User’s email address is automatically added to a contact list to which emails may be sent containing information, including commercial and promotional content, related to from9to10. The User’s email address may also be added to this list as a result of registration on from9to10 or after making a purchase.

Personal Data processed: postal code; city; last name; email; country; first name; phone number; province.

Contact form (from9to10)

By filling out the contact form with their Data, the User consents to its use to respond to requests for information, quotes, or any other purpose indicated in the form header. Personal Data processed: postal code; city; Tax Code; last name; email; country; first name; phone number; province.

Tag Management

This type of service is used for the centralized management of tags or scripts employed on from9to10.

The use of such services involves the transfer of the User’s Data through them and, where applicable, their retention.

Google Tag Manager (Google Ireland Limited)

The use of such services involves the transfer of the User’s Data through them and, where applicable, their retention.
Google Tag Manager is a tag management service provided by Google Ireland Limited. Personal Data processed: Usage Data; Tracking Tool.

Processing location: Ireland – Privacy Policy.

Registration and authentication provided directly by from9to10

By registering or authenticating, the User allows from9to10 to identify them and provide access to dedicated services. Personal Data is collected and retained solely for registration or identification purposes. Only the Data necessary to provide the requested service is collected.

Direct Registration (from9to10)

The User registers by filling out the registration form and directly providing their Personal Data to from9to10.

Personal Data processed: postal code; city; Tax Code; last name; email; image; country; first name; phone number; password; province; username; various other types of Data.

Statistics

The services described in this section allow the Data Controller to monitor and analyze traffic data and are used to track the User’s behavior.

Google Analytics (Google Ireland Limited)

Google Analytics is a web analytics service provided by Google Ireland Limited (“Google”). Google uses the Personal Data collected to track and examine the use of from9to10, compile reports, and share them with other services developed by Google. Google may use the Personal Data to contextualize and personalize ads within its advertising network.

Personal Data processed: Usage Data; Tracking Tool. Location of processing: Ireland. – Privacy Policy – Opt Out.

Viewing content from external platforms

This type of service allows content hosted on external platforms to be viewed directly from the pages of from9to10 and enables interaction with it.

This type of service may still collect web traffic data related to the pages where the service is installed, even when users do not interact with it.

Font Awesome (Fonticons, Inc. )

Font Awesome is a font styling display service managed by Fonticons, Inc., which allows from9to10 to integrate such content within its pages. Personal Data processed: Usage Data.

Processing location: United States – Privacy Policy.

Google Fonts (Google Ireland Limited)

Google Fonts is a font styling display service managed by Google Ireland Limited, which allows from9to10 to integrate such content within its pages. Personal Data processed: Usage Data; various other types of Data as specified in the service’s privacy policy.

Processing location: Ireland – Privacy Policy.

User Rights

Users can exercise certain rights regarding the Data processed by the Data Controller. In particular, the User has the right to:

withdraw consent at any time. The User can withdraw consent for the processing of their previously given Personal Data.

object to the processing of their Data. The User can object to the processing of their Data when it is carried out on a legal basis other than consent. Further details on the right to object are provided in the section below.

access their Data. The User has the right to obtain information about the Data processed by the Data Controller, on certain aspects of the processing, and to receive a copy of the Data processed.

verify and request rectification. The User can verify the accuracy of their Data and request its update or correction.

obtain restriction of processing. Under certain conditions, the User can request the restriction of processing of their Data. In such cases, the Data Controller will not process the Data for any purpose other than storage.

obtain the deletion or removal of their Personal Data. When certain conditions are met, the User can request the deletion of their Data by the Data Controller.

receive their Data or have it transferred to another Data Controller. The User has the right to receive their Data in a structured, commonly used, and machine-readable format and, where technically feasible, to have it transferred without hindrance to another Data Controller. This provision applies when the Data is processed using automated tools and the processing is based on the User’s consent, a contract to which the User is a party, or contractual measures related to it.

submit a complaint. The User can submit a complaint to the competent data protection supervisory authority or take legal action.

Details on the Right to Object

When Personal Data is processed in the public interest, in the exercise of official authority vested in the Data Controller, or to pursue the legitimate interest of the Data Controller, Users have the right to object to the processing for reasons related to their particular situation.

Users are informed that, if their Data is processed for direct marketing purposes, they may object to the processing without providing any reason. To find out whether the Data Controller processes Data for direct marketing purposes, Users can refer to the relevant sections of this document.

How to Exercise Your Rights

To exercise their rights, Users can submit a request to the contact details of the Data Controller provided in this document. Requests are free of charge and will be processed by the Data Controller as quickly as possible, in any case within one month.